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1.HOW LONG IS SHIPPING?
Your goods will be shipped within 24 hours shipment for details
2.HOW LONG DO EXTENSIONS LAST?
With proper care your hair can last for 1+ years.
3.HOW TO CARE HAIR?
It's vitally important to maintain and treat your natural hair extensions with the appropriate maintenance products that will restore/maintain its natural softness, silk and keep it tangle-free. (Head over to the "Hair Tips" tab to learn how to properly care for your hair.)
| size | chest(in.) | waist(in.) | hips(in.) |
|---|---|---|---|
| XS | 34-36 | 27-29 | 34.5-36.5 |
| S | 36-38 | 29-31 | 36.5-38.5 |
| M | 38-40 | 31-33 | 38.5-40.5 |
| L | 40-42 | 33-36 | 40.5-43.5 |
| XL | 42-45 | 36-40 | 43.5-47.5 |
| XXL | 45-48 | 40-44 | 47.5-51.5 |
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
In general, domestic shipments are in transit for 7-25 Days
Generally, orders shipped internationally are in transit for 7- 25 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service.
Sales tax has already been applied to the price of the goods as displayed on the website
Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
For all customer service enquiries, please email us at Info@seansmerchandise.com
